Newlands Cottage reviews

Newlands Cottage reviews verified by reevooReevoo

Photo of Newlands Cottage
Comfort and Equipment
6.1
Location
9.9
Cleanliness
8.7
Local amenities
7.0
Value for money
8.0
Overall rating
7.6
Scores 7.6 out of 10 based on 7 reviews
Reviews and scores from the last 12 months.
7 out of 10

Andrew

Marlow GB Family
Bed was broken which I had to fix myself and was fixed temporary the next day . Noticed on previous feedback that this had been mentioned before . Luckily people above were respectful as we could here them all the time. The kitchen was lovely but needs a spatula and some other cooking utensils. Otherwise it’s in a lovely location with amazing views and walks on your doorstep .
Confirmed guest: 17 April 2021
Published on: 19 April 2021

Hi Andrew, thank you for taking the time to write a review. I'm sorry to hear there was a problem with the bed, I hope it didn't cause too much inconvenience. Thanks for looking at this straight away, it's really kind, but in the future just let ourselves or the owners know if there's an issue and we'll make sure it's resolved so you don't have to spend any of your holiday time doing repairs. The owner's also checked the inventory following your feedback and updated the utensils in the kitchen so guests should have everything they need. I'm really pleased these things didn't detract from your enjoyment too much and do just get in touch when you're ready to return in the future, neither of these issues should be present should you return.

Hi Andrew, thank you for taking the time to write a review. I'm sorry to hear there was a problem with the bed, I hope it didn't cause too much inconvenience. Thank you for your feedback and suggestions for some more kitchen utensils, leave it with me.
The location is stunning isn't it? Just perfect if you enjoy getting out on the fells. I hope you can come back to explore more of the lakes soon.

6 out of 10

Jayne

Belper GB Family
Newlands cottage cannot be beaten for location and scenery, it is amazing. The cottage has been renovated and furnished to a very high standard. However, my rating for comfort reflects the quality of the mattress's, they are all shockingly poor. The double mattress has a dip in the middle and with all the mattress's you can feel the springs, consequently I went home with a bad back. Also there is no sound proofing, you can hear every movement and sound from the people above; we were fortunate that the people who were in the cottage above tried their best, to be considerate otherwise it would have been far worse. Because of these 2 things unfortunately I could not recommend this cottage and I would not be returning, however if these 2 things where rectified I would be first on the list to return because although the views and location are amazing comfort is vital to make the visit an overall enjoyable experience. One other suggestion; because of the amazing location, it would have been very helpful to have local walks available in the cottage to make the most of the location. When I booked the cottage I fell in love with the location, views and the furnishings of the cottage; I did read the reviews, but not thoroughly until after I had booked, so I would recommend to anyone to read the reviews before you book.
Confirmed guest: 26 September 2020
Published on: 29 September 2020

Hi Jayne, very many thanks for taking the time to leave your comments, which I will be flagging with the owners. I'm so pleased to hear that you enjoyed the rest of your stay and made the most of the fantastic location.

9 out of 10

Meg

Cambridge GB Couple
Fabulous cottage in a great location. However could do with a few extra cooking utensils, an egg spatula and a sieve. Also a new garden bench to enjoy the amazing view from.
Confirmed guest: 19 September 2020
Published on: 20 September 2020

Hello Meg, It's the perfect place to kick back and relax, isn't it? Thank you for your feedback and suggestions for improvement, which I will pass onto the owner. I would love to welcome you back again in the future.