Newlands Cottage reviews

Newlands Cottage reviews verified by reevooReevoo

Photo of Newlands Cottage
Comfort and Equipment
5.7
Location
9.8
Cleanliness
7.3
Local amenities
6.7
Value for money
7.3
Overall rating
6.9
Scores 6.9 out of 10 based on 9 reviews
Reviews and scores from the last 12 months.
3 out of 10

Ron or Lorraine

GB Couple
Stayed at newlands cottage for a week from 17 July 2021

Such a shame about this cute Cottage which is in a great location and could be absolutely lovely with beautiful views etc

But sadly the cottage is very tired and needs a lot of DIY doing and the cottage was NOT clean considering we are in a pandemic ,

Shelves in both bathrooms need repairing we were unable to put toiletries on the shelf as they fall off into the sink,

Toilet seat In Both bathrooms need sorting I almost fell off the toilet due to the seat not fitted correctly

The bedroom with the two single beds smells so bad with damp that we could smell it when we first arrived in the property and had the keep the bathroom extractor fan on to elevate the smell,

Curtain tie back holders hanging off the wall in main bedroom.

Curtains don’t fit the windows throughout the house and in the main bedroom they are so bad at the door the bright security light shines through down the sides of the curtains, hence when the outside light is on at night (all night) it was not great hence poor sleep.

The pillows on the beds are poor and need replacing and the bedding looks old, I was so pleased I took my own pillows.

The mattress is stained and I had a shock when I had to move the bed to find an earring I dropped - the filth under the bed frame was terrible,

Lots of cobwebs in the property very poor in the main bedroom down the wall near bedside table and in the little window bay considering the cleaners had supposedly been in that day , even the
furniture in lounge had biscuit crumbs on the sofa.

The refrigerator had not been cleaned (salad tray) dirty and kitchen was not equipped with enough pots and pans and what was there needs replacing as a few of the bowls/plates have been chipped for sometime that they have discoloured.
Dirty kitchen floor
I was unable to sweep the floor as the floor brush was broken so obviously the cleaners hadn’t used it.hence why I felt grubby under foot.
And we were plagued with flies i suppose I can understand with the hot weather we had during the week, but possibly have a fly zapper in place or something to swat the flies or maybe leave fly spray.

No hairdryer or cooling fan both would have made a difference if mentioned in your property description.

Would we stay at new lands again ?NO Not In the condition it’s in, but hopefully in the future if things above have been sorted. IMPROVED .
Confirmed guest: 24 July 2021
Published on: 31 July 2021
8 out of 10

Dorothy

Cramlington GB Friends
Lovely comfortable cottage, fabulous location. There was a little noise from upstairs accommodation due to the wooden floors but not enough to spoil the stay. The key box was very difficult to open. Would stay there again and definitely recommend to others.
Confirmed guest: 10 July 2021
Published on: 12 July 2021

Hi Dorothy, thank you for taking the time to leave some feedback. I'm so pleased you enjoyed your stay, it's a lovely place for a relaxing break isn't it? The location is stunning, just perfect if you enjoy getting out for some good walks.
Thanks for letting me know about the key safe, I'll make sure we get that looked at.
Come back any time, you can be sure of a warm welcome.

5 out of 10

Emily

Bristol GB Family
The cottage was lovely, and perfectly situated in a remote location with amazing walks from the door. It was the perfect size for the 3 of us and somewhere we would definitely stay again. I would have preferred to have a bit more in the way of equipment (such as saucepan lids and casserole dishes) to make cooking easier, but that was a very minor point that didn’t detract from the holiday at all. The only slight downside was cleanliness when we arrived, especially given that we weren’t allowed in until later than normal to allow extra cleaning. By way of example, the sofas were full of crumbs and the tray for the dishcloths and soap was dirty.
Confirmed guest: 26 June 2021
Published on: 04 July 2021

Hi Emily, thank you for taking the time to write a review. I'm glad you enjoyed your stay, it's a lovely place for a relaxing break isn't it? You couldn't have chosen a better location if you enjoy getting out for some good walks.
I'm so sorry to hear that some of the cleanliness wasn't up to scratch when you arrived at the cottage. Thank you for bringing it to my attention, I'll make sure I address it with the cleaner. I've made a note of your request for some saucepan lids and casserole dishes too.
I hope you can come back to explore more of the Lakes soon.