Sally's Cottages is an award winning company that loves the Lake District and Cumbria. We believe in sharing this love and our local knowledge with everyone who comes and stays.
We believe in exceptional customer service, friendly and approachable staff and a commitment to the local community and economy. Check out our reviews - 99% visitors would book with us again!
Our mission is:
- To inspire moments of happiness in everything we do.
- To make things as easy as possible for everyone we communicate with.
I started out by myself with just one holiday cottage way back in 2003. Now we have over 475 cottages to let and a few more people than just me. Here are the people you will find yourself talking to if you call the office.
Vanessa, Customer Services Advisor
Vanessa is full of life and bursting with energy! She hails from sunny South Africa but now considers herself a local having lived in the area for a number of years. She loves spending time wandering around the Lake District with her family and especially around Buttermere with her little grandchildren eating the locally-made delicious yummy ice cream!
Tristan, Customer Services Advisor
Tristan moved to the Lake District to enjoy the outdoors and spends most of his free time running and walking over the fells. If you want some advice on which mountains to climb and the best routes to follow, he will be happy to help!
Becca, Assistant Customer Services Manager
Becca is a crime aficionado and just loves a good conspiracy theory! When she's not trying to solve a mystery, she can be found taking walks with her mum, Alison, and their pooches, Daisy and Riley. Becca's favourite time of year is Christmas - once August is over, she's getting ready for the festivities!
Vikkie, Customer Services Advisor
Vikkie is a theatre lover who worked as a professional stage manager for 17 years, so she's the person to speak to if you want to know more about what's on stage locally! She also has a British Sign Language level 2 qualification and loves to relax with a good mystery book or to a gentle, lakeside stroll.
Laura, Customer Services Advisor
Laura is a fun-loving lady who knows the best shops for a bit of retail therapy. She's also a new mum who loves spending time with her little boy, George, in her local town of Cockermouth.
Chloe, Customer Services Advisor
Chloe is a Newcastle University graduate who loves her gaming, true crime and animals. She can't think of anything better than spending time with her lovely mum or visiting the Lingholm alpacas with her little dog, Freddie. Have a chat with her if you're brining your own pup and want to know the best dog-friendly places to visit!
Tessa, Customer Services Advisor
Tessa spends a lot of time drinking coffee in the Skiddaw Hotel in Keswick! She grew up in a guest house in the town, so knows all about the area. When she's not in the office or drinking coffee, keep an eye for her around the Lakes, where you're likely to see her running or climbing (in good weather only!).
Kieran, Customer Services Specialist
Kieran likes nothing better than spending time with his little boy, Ethan, and his wife and friends. When he's not to be found tackling the ropes of parenthood, you can often find him in gym. He's a friendly guy who's always happy to have a chat and offer advice.
Andrea, Financial Co-Ordinator
If you're looking for someone to help you find your perfect cottage, Andrea is your woman! She's a local lady who knows lots about the Lake District and Cumbria and she's been with us here for years!
Rebecca, Customer Services Manager
Rebecca is one of those people who will go above and beyond to make sure you have your perfect cottage stay. She is friendly, fun and incredibly efficient. Not only that, she was a finalist for 'Employee of the Year' at the North West Family Business Awards 2020! Well deserved.
Mike, General Manager
Mike's favourite thing about his role is working alongside all the different people who make Sally's Cottages what it is whether that be owners, visitors, colleagues, cleaners, suppliers etc (the list is endless!). Mike's best Lake District memory is sitting atop of Hardknott Pass during a temperature inversion with a layer of cloud below him and glorious blue sky and sunshine above whilst gazing at the Lake District's highest peaks popping out the top of the cloud like tropical islands in an ocean.
Olivia, New Cottages Co-Ordinator
Olivia is never happier than when she is mooching about with her dog. She loves the fresh air and the freedom. If you have any questions about the best walks in the Lake District, then she's the lady to ask.
Sarah, Managed Service Specialist
Sarah is one of the loveliest people you'll ever speak to. She loves walking the fells, equipped only with her camera and some flapjack.
Becca N, Managed Service Specialist
Regularly seen with two or more dogs in tow, Becca spends most of her free time out and about in the Lake District. Whether she's dog-walking, cycling, or pumping adrenaline on one of many outdoor adventures activities, she knows all the best ways to enjoy the Lake District!
Angela, Cottage Inspector
Angela loves to travel with her family and dreams of exploring more of the UK and the world. Being brought up by the sea, she loves coastal walks followed closely by a relaxing walk in a wood: forest bathing is good for the soul!
Katie, Accommodation Manager
Chatty, bubbly and enthusiastic, Katie loves the outdoors, is full of energy and enjoys a laugh! Whether she's running a step class, arranging team-building exercises, or working with cottage owners and cleaners, she's a force of encouragement and motivation.
Sally, Managing Director
I set up Sally's Cottages in 2003, after a chance conversation with a neighbour gave me the opportunity to rent my very first self catering cottage. It's grown a bit since then but our philosophy remains the same. We love the Lake District and we love what we do. We hope you will too.