Richard
Newcastle 
Friends
- Very nice location although well away from/car drive to amenities, which is perfect if that’s what you’re looking for. Old building with nice renovation work! Needs touched up throughout, although the smell of oil in kitchen and utility area and some parts of living room is over bearing and will spoil your trip. Hot water was sporadic when using shower and bath! Could be better in summer if you can spill out onto outdoor space more to escape imperfections.
Published on: 08 February 2020
Customer Services, Sally's Cottages 
Hi Richard, Thanks for taking the time to leave a review of Hall Garth Farm, we are sorry that the house did not meet your expectations. Hall Garth Farm is subject to a strict and regular maintenance program. Great care is taken by the owners to ensure that the house is always well looked after and presented. I'm sorry that your stay was affected by an unfortunate oil smell. I've spoken with the owners who immediately investigated. The smell was caused by a small leak following some routine maintenance undertaken before your stay. This now been rectified. The hot water in the house is fed by two large cylinders and programmed to be on constantly throughout the day. This has also been investigated and no faults have been found. Had we been made aware of these issues during your stay we would have acted immediately to resolve them to your satisfaction. Hall Garth and Thornthwaite are a lovely place to stay, please get in touch should you want any help to find somewhere perfect for your next visit to the Lakes and I'll be more than happy to help you with this.
