Forest Row Family
- We really enjoyed our stay at Osprey cottage. We stayed over the Christmas period and there was a small Christmas tree in the lounge awaiting us on arrival, which was a nice surprise. I’d taken decorations and had planned to buy a small one on arrival.
The cottage was well located and a has lovely view, but there were a few things that weren’t perfect. It wasn’t until we arrived we found out the built in coffee machine didn’t work. There was a note in the guest information book telling us that. Luckily we had taken our own. But a cafetière was provided and coffee in the welcome pack.
The shower screen in the shower room wasn’t very clean on arrival.
The hand towels smelt horrible. Like they’re been put away damp after washing.
When checking under the beds in the twin bed Bedroom, I was horrified to see the amount of dust build up and a large Ball of hair and fluff.
We didn’t find the leather sofa particularly comfortable to sit on for long periods over Christmas. I guess that wouldn’t affect other guests during the summer months when probably more active than we were due to the shortness of the days.
But overall we enjoyed our stay
Published on: 11 January 2020
Hello Melanie, Thank you for taking the time to leave a review. How wonderful to spend Christmas in the Lakes - there really is no better place to be. I'm delighted the Christmas tree was a nice surprise - the perfect start to the festive break! Thank you also for your feedback - I have made a note of the points you have raised and I will look into this further. I'm thrilled you had a great stay and I hope you will return to the beautiful Lakes very soon.