- Comfy beds, tasteful, uncluttered decor, very efficient electric heaters, plenty of hot water. However, this cottage has a serious damp problem as evidenced by the full dehumidifiers and strong, unpleasant damp cellar smell on arrival. This was predominantly in the bathroom, one of the bedrooms and the kitchen. There was mould on the shelves in the kitchen cupboards as well as on some of the utensils, pans and other items. The exterior of the property has green algae on it so doesn't look as sunny as the picture on the website. Book with caution. I was unhappy with the way my complaint was handled. Got there in the end though, partially.
Published on: 13 December 2019
I appreciate you taking the time to leave a review, although I am sorry to hear that Lund Cottage was not all that you expected it to be. Please do always feel free to contact me during your stay and I will do all I can to improve your enjoyment. The issue you highlight with the damp has been addressed and will continue to be monitored. The owner has also arranged for the exterior of the property to be cleaned. I am pleased that you found the cottage to be comfortable and warm otherwise and do hope you are able to return to the Lake District in the future.