Underhow reviews

Underhow reviews verified by reevooReevoo

Photo of Underhow
Comfort and Equipment
9.4
Location
9.6
Cleanliness
8.2
Local amenities
8.3
Value for money
8.9
Overall rating
9.2
Scores 9.2 out of 10 based on 13 reviews
Reviews and scores from the last 12 months.
10 out of 10

Kay

Poole GB Family
We had a fabulous week staying at Underhow. The cottage is lovely and the views from the property and the pretty garden are breathtaking. We had a great day out on L’all Ratty and found so many trails around Eskdale to explore. We definitely want to come back and discover more.
Confirmed guest: 05 June 2021
Published on: 11 June 2021

Hello Kay, It certainly sounds like you got plenty of exploring done and made lots of marvellous memories! Here's to the next Cumbrian adventure!

7 out of 10

Dawn

BRIDLINGTON GB Family
Underhow is a beautiful cottage set in a beautiful rural area with lots of walks nearby.
Unfortunately the kitchen cleanliness let it down upon our arrival. Every worktop was covered in crumbs as were the empty cupboard shelves to store our food, all of which I had to wipe down and thoroughly sanitise before I could unpack. I had to wash and sanitise both the fridge and the microwave, even the salt and pepper pots were covered in greasy marks and finger prints. Since the company have allowed extra time for cleaning as we were not allowed in until 5pm and had to leave by 9.30am( even then the cleaner was there at 9.15 asking us if we were leaving) I would have expected the standard of cleanliness to be ultra high with the obvious restrictions of co-vid, but it fell well below expectations. Also, I went to clean the upstairs toilet only to be disgusted with the state of what came out of the toilet brush, I thought I was going to be sick!
it is a shame with the total lack of hygiene as the cottage itself was beautiful.
Confirmed guest: 24 April 2021
Published on: 26 April 2021

Hi Dawn, thank you for taking the time to write a review. I'm so sorry to hear that the cleanliness wasn't up to scratch when you arrived at the cottage. I really appreciate you bringing it to my attention and will make sure I address it with the cleaner, thank you.
I really hope it didn't cause too much inconvenience and you still managed to enjoy your stay, it's a lovely place for a relaxing break isn't it? The location is stunning, just perfect if you enjoy getting out for some good walks.
I hope you can come back to explore more of the Lakes soon.

10 out of 10

Laura

Cheshire GB Family
We really enjoyed our stay at Underhow Cottage. The location was perfect and the cottage was homely and very comfortable it was a perfect place to spend Christmas. We will certainly look to booking again in the future.
Confirmed guest: 27 December 2020
Published on: 28 December 2020

Hi Laura, thank you for taking the time to write a review. I'm so pleased you enjoyed your stay, it's a lovely place for a relaxing break isn't it? I hope you can plan a return visit some time, you can be sure of a warm welcome.