Stone Cottage reviews

Stone Cottage reviews verified by reevooReevoo

Photo of Stone Cottage
Comfort and Equipment
8.7
Location
9.9
Cleanliness
9.0
Local amenities
9.9
Value for money
9.3
Overall rating
8.9
Scores 8.9 out of 10 based on 11 reviews
Reviews and scores from the last 12 months.
10 out of 10

RICHARD

Derbyshire GB Couple
Have used this cottage before. Own parking on centre of Keswick. Good heating system.
Confirmed guest: 08 October 2021
Published on: 14 October 2021

Hi Richard, thank you for taking the time to leave some feedback. I'm glad you enjoyed your stay, the location couldn't be better could it? Until next time!

6 out of 10

Debbie

GB
Lovely stay would recommend for a small family break away
Confirmed guest: 27 August 2021
Published on: 09 September 2021

Hello Debbie, You really can't beat getting away from it all, can you? I would love to welcome you back again in the future.

7 out of 10

Hayley

GB Family
This cottage is in an excellent location and though cosy it is looking tired. We were also surprised given the advertised standards that the cleaning was not of a higher standard. Parking is also an issue with the allocated spot not being available due other cars over parking the lines, the overflow parking is first come which wasn't clear on booking information but on the noticeboard in cottage it explains this. I did email for clarity and never received a response, due to this we kept to Keswick as did not know if we would be able to park on return.
Confirmed guest: 20 August 2021
Published on: 27 August 2021

Hi Hayley, thank you for taking the time to leave some feedback. I'm glad you enjoyed your break, the location is perfect for making the most of everything that Keswick has to offer isn't it?
I'm sorry to hear that some of the cleanliness wasn't up to scratch when you arrived at the cottage. I really appreciate you bringing it to my attention, I'll make sure it's addressed with the cleaners.
I'm sorry you had an issue with parking too and didn't receive a response to your email in time, you can always call us here in the office with any questions and we'll do our best to help. I'll make sure we look into the parking situation and update the cottage information on our website if necessary.
I hope you can come back to explore more of the Lakes soon.