- Cottage was in a great location. But too many faults. Broken toaster and iron. The cooker was difficult to use, the grill didn’t work and the knobs on the hob had numbers rubbed off. When we arrived the carpet needed vacuumed, leaving animal hairs and crumbs on carpet, also there was a large puddle on the worktop, which happened again on the Wednesday caused by a leak through a skylight in the kitchen leaving a big puddle on the worktop and the floor.
Published on: 27 July 2020
Hi Jean, many thanks for taking the time to leave your comments. I'm sorry that things weren't as you would have expected - the owner has now replaced the toaster and iron and has discussed your cleanliness concerns with the cleaner, so that these can be addressed moving forward. They have also had a maintenance man look at the issue with the skylight to avoid the leak reoccurring. Please do always feel free to contact the owner or ourselves during your stay if you do have any concerns, we will always do all we can to rectify them during your stay so that the enjoyment of your holiday can be improved. It really is a wonderful location, isn't it? I hope you are able to return to the Lake District soon.