Saddleback reviews

Saddleback reviews verified by reevooReevoo

Photo of Saddleback
Comfort and Equipment
6.8
Location
8.0
Cleanliness
7.0
Local amenities
6.6
Value for money
8.0
Overall rating
7.0
Scores 7.0 out of 10 based on 5 reviews
Reviews and scores from the last 12 months.
7 out of 10

Darrell

Newark on Trent GB Friends
The property was very nicely laid out but the attention to detail was sadly lacking. We found that there were bulbs missing from bedside lamps and when reported no action was taken, the oven/ grill was not working correctly and when reported the owner just informed us that the oven would not work unless the timer was set, no clear instructions were left to this effect. The dustbin facilities were poor. It appeared to us that the owners looked on the cottages as a chore rather than a good source of income, a little enthusiasm, attention to detail and customer service would have gone a long way to making our stay a lot more enjoyable.
Confirmed guest: 28 September 2018
Published on: 29 September 2018

Hi Darrell, thank you for taking the time to write a review. I'm sorry to hear that there were a couple of issues during your stay. Thanks for bringing these to my attention, I'll make sure they're followed up. I hope you still managed to enjoy your break. If you'd like any help choosing somewhere to stay for your next trip to the Lakes just get in touch and I'll be happy to offer some suggestions.

9 out of 10

Christine

Victoria Australia GB Family
Great all round with good location, great pub with excellent food and with lovely friendly hosts would recommend a visit 😊
Confirmed guest: 03 August 2018
Published on: 04 August 2018

Hi Christine, I'm so pleased you had a great time at Saddleback. It's a lovely place to get away from it all isn't it? And the views are stunning! I hope you had lots of fun exploring, until next time.

5 out of 10

June

Wigan GB Family
The owners were lovely people. The cottage needed a good update but for the price charged it was fine. It was to far out with nothing around only the pub attached to the cottages. We were left half a roll of toilet roll so had to ask in the pub for some, I was given one, for 4 people. There was no bin bags for rubbish. There was tea and coffee, but I think loo rolls and bin bags would of been better. The pub is a very nice welcoming place that the owners run.
Confirmed guest: 29 June 2018
Published on: 30 June 2018

Hi June, thank you for taking the time to write a review. I'm glad you enjoyed your break at Saddleback. I hope you enjoyed exploring this beautiful part of the Lakes.
I'll pass your feedback and suggestions for improvement on to the owners, thank you. I hope you can come back to explore more of the Lakes soon.