Saddleback reviews

Saddleback reviews verified by reevooReevoo

Photo of Saddleback
Comfort and Equipment
6.3
Location
8.0
Cleanliness
9.0
Local amenities
7.0
Value for money
8.3
Overall rating
7.3
Scores 7.3 out of 10 based on 3 reviews
Reviews and scores from the last 12 months.
6 out of 10

David

North Shields GB Family
This could be an excellent cottage. The location and views from the first floor living area are very good.
However where the accommodation falls down is that the equipment is sparse. Only four bowls, no glass tumblers, no cheese grater, no bread bin for example. Also some instructions on the hot water/heating system and what to do with rubbish would be helpful. There didn’t seem to be any spare bin liners. All small things but I think they could easily put right.
Confirmed guest: 01 July 2019
Published on: 03 July 2019

Hi David, thank you for taking the time to write a review. I'm glad you enjoyed your break. It's the perfect place to get away from it all isn't it? The views are stunning!
I really appreciate your feedback and suggestions for improvement. I'll make sure everything is addressed, thank you.
I hope you can come back to explore more of the Lakes soon.

7 out of 10

Darrell

Newark on Trent GB Friends
The property was very nicely laid out but the attention to detail was sadly lacking. We found that there were bulbs missing from bedside lamps and when reported no action was taken, the oven/ grill was not working correctly and when reported the owner just informed us that the oven would not work unless the timer was set, no clear instructions were left to this effect. The dustbin facilities were poor. It appeared to us that the owners looked on the cottages as a chore rather than a good source of income, a little enthusiasm, attention to detail and customer service would have gone a long way to making our stay a lot more enjoyable.
Confirmed guest: 28 September 2018
Published on: 29 September 2018

Hi Darrell, thank you for taking the time to write a review. I'm sorry to hear that there were a couple of issues during your stay. Thanks for bringing these to my attention, I'll make sure they're followed up. I hope you still managed to enjoy your break. If you'd like any help choosing somewhere to stay for your next trip to the Lakes just get in touch and I'll be happy to offer some suggestions.