Saddleback reviews

Saddleback reviews verified by reevooReevoo

Photo of Saddleback
Comfort and Equipment
7.2
Location
8.8
Cleanliness
8.3
Local amenities
7.9
Value for money
8.1
Overall rating
7.7
Scores 7.7 out of 10 based on 9 reviews
Reviews and scores from the last 12 months.
9 out of 10

Julie

Rossendale GB Family
Good location for us as we had booked rheghed, pub food was lovely , could of done with more than just four of each cutlery and didn’t know you need eco washing up liquid in advance.
Very nice set up with fantastic view of Blencathra, good for the money.
Confirmed guest: 04 October 2021
Published on: 12 October 2021

Hi Julie, thank you for taking the time to leave some feedback. I'm glad you enjoyed your stay, it's a lovely place for a relaxing break isn't it?
I hope you can come back to explore more of the Lakes soon.

9 out of 10

Robert

Cambridge GB Couple
We had a lovely holiday. The Troutbeck inn was very nice with friendly staff, we were made very welcome. It is situated with easy access to Ullswater,Keswick and Penrith.
Confirmed guest: 24 September 2021
Published on: 02 October 2021

Hi Robert, thank you for taking the time to leave some feedback. I'm glad you enjoyed your stay, it's a lovely place for a relaxing break isn't it?
I hope you can come back to explore more of the Lakes soon.

5 out of 10

Jon

GB Family
Would not book this property again (unusual for us). The bathroom: toilet leaked and shower drain was blocked bathroom floor was wet throughout the week and never dried. First night one of us nearly fell off a chair that was coming apart, which owners did repair. Very poor kitchen: no freezer not even an ice box, two pans one medium/one small and a frying pan that had seen better days, very few utensils. I had believed from paperwork there was a dishwasher, but there was none. Wi-fi was none existent.
Views were amazing, but the above tarnished the whole experience.
Confirmed guest: 10 September 2021
Published on: 20 September 2021

Hi Jon, thank you for taking the time to write a review. I'm so sorry to hear that the cottage didn't meet your expectations and there were a number of issues during your stay. You can always contact us here in the office with any problems and we'll do our best to resolve them as quickly as possible. I really appreciate your feedback and suggestions for improvement, thank you. I'll make sure everything you have highlighted is addressed.
I hope you can come back to explore more of the Lakes soon.