Stoneygate Barn

Stoneygate Barn reviews verified by reevooReevoo

Comfort and Equipment
7.2
Location
7.8
Cleanliness
5.5
Local amenities
5.8
Value for money
6.3
Overall rating
6.7
Scores 6.7 out of 10 based on 6 reviews
Reviews and scores from the last 12 months.
4 out of 10

Helen

Cheshire GB Friends
Stoneygate Barn is ideally located for wonderful walks in the Lakes and by the coast which is what we wanted. However the cottage itself was not very clean and the double bedroom smelt very musty and needed better ventilation and we couldn't open the window in the skylight with the pole that was left as it was broken. I was expecting a partially enclosed garden as described in the brochure, but there was no garden. The welcome pack was very generous and kind. We enjoyed our stay but would not stay here again.
Confirmed guest: 27 December 2017
Published on: 28 December 2017

Hi Helen. Thank you so much for your very helpful feedback, which I'm passing on to the owners for their information. I'm pleased you were able to enjoy your stay here and were able to get out for walks around the area. I hope you can come back to explore more of the Lakes before too long.

7 out of 10

jackike

bradford GB Family
Copy little cottage. Kitchen well equipped. Lounge/dining area ok. A few marks on walls and curtains, just need freshening up. Bathroom 99% . 1st bedroom with double bed needs a new bed and mattress. The skylight windows had blinds that were out of reach, they were windows very noisy when it was raining. 2nd bedroom mattresses again.

Outside could do with a hose to wash dog or bikes down. A light on the veranda would be nice to sit out on an evening.

Very pleasant otherwise.
Confirmed guest: 29 September 2017
Published on: 01 October 2017

Hi, I'm so pleased you enjoyed your stay at Stoneygate Barn. It's the perfect place to get away from the hustle and bustle isn't it?
I really appreciate your feedback and suggestions for improvement and have passed this on to the owners, thank you. I hope you can come back to explore more of the Lakes soon.

2 out of 10

Anna

Sunderland GB Family
Very disappointed with our stay here. On arrival it had not been cleaned, pet hair on carpets, bedding and cushions, large amounts of dead insects and cob webs throughout the barn. Could not contact the owners but had good communication with Sally's cottages who sent a cleaner which was still not done at a high standard.
Confirmed guest: 11 August 2017
Published on: 12 August 2017

Dear Anna,

Thank you for your review from your stay at Stoneygate Barn. We are sorry to hear that there were elements of the cleaning that you felt were not up to standard. Please be assured that the cottage had been cleaned before your arrival. Guests are asked to ensure that pets do not go upstairs and there should not have been any dog hairs on the bedding, as there was clean laundered sheets on the bed. There was no evidence of large amounts of insects or cobwebs throughout the barn when our cleaner visited the property. She also advised that the cleanliness of the cottage was very good. We are happy that we were able to address your initial concerns and would have been happy to discuss any further concerns you had, had you made us aware. The barn is a traditional property and is reflected honestly in our photographs; we are sorry to hear that the property was not the right cottage for you. We hope for your next trip to the Lakes you are able to find something better suited to your requirements.

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