Stoneygate Barn

Stoneygate Barn reviews verified by reevooReevoo

Comfort and Equipment
8.0
Location
7.7
Cleanliness
6.6
Local amenities
6.3
Value for money
7.1
Overall rating
7.4
Scores 7.4 out of 10 based on 7 reviews
Reviews and scores from the last 12 months.
2 out of 10

Anna

Sunderland GB Family
Very disappointed with our stay here. On arrival it had not been cleaned, pet hair on carpets, bedding and cushions, large amounts of dead insects and cob webs throughout the barn. Could not contact the owners but had good communication with Sally's cottages who sent a cleaner which was still not done at a high standard.
Confirmed guest: 11 August 2017
Published on: 12 August 2017

Dear Anna,

Thank you for your review from your stay at Stoneygate Barn. We are sorry to hear that there were elements of the cleaning that you felt were not up to standard. Please be assured that the cottage had been cleaned before your arrival. Guests are asked to ensure that pets do not go upstairs and there should not have been any dog hairs on the bedding, as there was clean laundered sheets on the bed. There was no evidence of large amounts of insects or cobwebs throughout the barn when our cleaner visited the property. She also advised that the cleanliness of the cottage was very good. We are happy that we were able to address your initial concerns and would have been happy to discuss any further concerns you had, had you made us aware. The barn is a traditional property and is reflected honestly in our photographs; we are sorry to hear that the property was not the right cottage for you. We hope for your next trip to the Lakes you are able to find something better suited to your requirements.

9 out of 10

Katie

Leicester GB Couple
Very enjoyable. Good location for a relaxed Care free holiday. Great walks in door step and short five away. Lovely local pubs for a meal and drink. Ideal for the type of holiday we wanted.
Confirmed guest: 05 June 2017
Published on: 06 June 2017

Hi Katie, thank you for your review. It sounds like you had a fantastic holiday at Stoneygate Barn. Great walks and lovely local pubs, what more could anyone want? I hope you can come back to visit the Lakes again soon.

10 out of 10

Confirmed guest

GB
Only 5 mile from Cockermouth . Good weather .friendly village .lovely country area , Dog walking in the village a bit restricted,
Confirmed guest: 26 May 2017
Published on: 27 May 2017

Thanks for your review. It's a lovely part of the world isn't it. Here's to happy holidays, and happy dogs - I hope you managed to get him out and about on some big hikes (as you say, it can be a bit restricted in the village itself).

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