Newlands House reviews

Newlands House reviews verified by reevooReevoo

Photo of Newlands House
Comfort and Equipment
8.5
Location
8.5
Cleanliness
9.0
Local amenities
10.0
Value for money
7.5
Overall rating
8.0
Scores 8.0 out of 10 based on 2 reviews
Reviews and scores from the last 12 months.
9 out of 10

Lucy

GB Family
A really lovely stay in a very well presented property.
We’ve already booked to return.
Confirmed guest: 04 June 2021
Published on: 11 June 2021

Hello Lucy, I couldn't ask for better feedback, thank you so much! I look forward to welcoming you back.

7 out of 10

Marion

Malmesbury GB Family
The kitchen was well equipped with wonderfully sharp knives!! The heating worked well and the little fire in the sitting room did make it very cosy, however the house is not big enough for 11 people which it perports to sleep, 11 people in the dining room or sitting room would be most uncomfortable. The furniture in the sitting room was broken and old - Covid is no excuse for this. In view of this we felt we paid more than the house was worth.
Confirmed guest: 30 October 2020
Published on: 01 November 2020

Hi Marion, very many thanks for your comments. I've passed these on to the owners and they too are grateful for your honest feedback. They have never been made aware of any broken furniture and do offer their apologies if this caused any inconvenience. They will be looking into this as a metter of urgency and have already made plans to replace some of the older furniture, such as the sofa, in January. I'm pleased to hear that you made the most of the cosy lounge and kitchen but I'm sorry if you found these to be too small. I'll keep an eye on this but because the house comfortably sleeps 11 people, it's important to the owners that they provide seating for everybody. I hope we can welcome you back to The Lakes in future!