Kiln How Cottage reviews

Kiln How Cottage reviews verified by reevooReevoo

Photo of Kiln How Cottage
Comfort and Equipment
5.0
Location
8.7
Cleanliness
8.0
Local amenities
7.7
Value for money
5.8
Overall rating
6.3
Scores 6.3 out of 10 based on 6 reviews
Reviews and scores from the last 12 months.
7 out of 10

John

Cornwall GB Couple
Great location and lovely little 'bolt-hole'. It would be useful to have instructions on how to use the radiators and towel heater (broken), plus the TV and WiFi were very temperamental.
Confirmed guest: 26 July 2019
Published on: 27 July 2019

Hi John, thank you for taking the time to write a review. I'm glad you enjoyed your break. It's a cosy little gem isn't it? And the location is hard to beat!
I really appreciate your feedback and suggestions for improvement and will make sure everything is addressed, thank you.
I hope you can come back to explore more of the Lakes soon.

6 out of 10

Jacqui

Warminster GB Couple
Location in one of the prettiest parts of the Lake District so that was grand. However, the cottage was a bit of a let down with several little things ie. broken glass on entrance to shared garden (not good for our dog), Toaster needs a longer lead, no information on how things work (like towel rail and heating system), TV or its remote didn't work properly, chairs aren't that comfortable, no kitchen scissors just to name a few things.
Confirmed guest: 12 July 2019
Published on: 15 July 2019

Hi Jacqui, thank you for taking the time to leave some feedback. I'm glad you enjoyed your break. The location is perfect if you enjoy getting out for some good walks isn't it?
I'm sorry to hear there were a few issues during your stay. It's always worth getting in touch with us in the office and we'll do our best to help as quickly as we can. I really appreciate your feedback and will make sure everything is addressed, thank you.
I hope you can come back to explore more of the Lakes soon.

4 out of 10

David

Newbiggin GB Couple
View from window was a dirty white wall there was broken window pane s of glass leading into shared garden and the general area around about had building work going on
Confirmed guest: 23 March 2019
Published on: 24 March 2019

Hi David, thank you for taking the time to leave some feedback. I'm sorry to hear that there were a few issues during your stay, I'll make sure everything you have highlighted is looked into.
I hope you still enjoyed your break, the Borrowdale valley is stunning isn't it? I hope you can come back to explore more of the Lakes soon.