Grubbings reviews

Eel House reviews verified by reevooReevoo

Photo of Eel House
Comfort and Equipment
6.0
Location
8.0
Cleanliness
4.0
Local amenities
7.0
Value for money
5.0
Overall rating
6.0
Scores 6.0 out of 10 based on 1 review
6 out of 10

Sara

Carlisle GB Family
Evidence of previous guests - felt cleaning could have been more thorough. Bucket of used cigarette ends by the door was not a very good first impression No tea towels & no info to say we needed to bring them. Very little local info brochures /maps etc. A few children’s games etc would have been appreciated. Or at least advice to bring our own.
Confirmed guest: 09 March 2020
Published on: 10 March 2020

Hi Sara, thank you for taking the time to write a review. I'm sorry to hear that there were some issues during your stay. I do apologise that some of the cleanliness wasn't up to scratch. I really appreciate you bringing it to my attention and will make sure I address it with the cleaners, thank you.
I've made a note of your other feedback and suggestions for improvement too and will make sure that everything is addressed, thank you.
I hope that you enjoyed your break despite these issues, it's a lovely place to get away from it all isn't it?
I hope you can come back to explore more of the Lakes soon.