Gratitude reviews

Gratitude reviews verified by reevooReevoo

Photo of Gratitude
Comfort and Equipment
9.0
Location
9.9
Cleanliness
9.4
Local amenities
8.6
Value for money
9.1
Overall rating
9.1
Scores 9.1 out of 10 based on 7 reviews
Reviews and scores from the last 12 months.
7 out of 10

Jo

South Staffordshire GB Family
Gratitude is in a wonderful position and the bedrooms are comfortable of a good size and more than adequate for 8 people. The hall and entrance area are good with lots of hanging space and places for muddy boots. However the living/dining area and kitchen are in my opinion too small for 8 people. We were only 4 adults and a baby and found the living area only just adequate.
The kitchen needed a deep clean and the aga whilst lovely in the winter would make the small kitchen unbearably hot in warm weather and with no other means of cooking this could be a problem. The dishwasher is also too small for 8 people. The hot water to the bathrooms is also inconsistent whilst at the same time being boiling hot in the kitchen. We did have a lovely break but for the reasons above I would only book again in the winter and with a maximum of 6 people which is a shame as it is in the perfect position for some excellent walks straight from the doorstep.
Confirmed guest: 06 November 2020
Published on: 07 November 2020

Hi Jo, thank you for taking the time to write a review. I'm so pleased you enjoyed your stay, it's a lovely place for a relaxing break isn't it? The location is stunning, just perfect if you enjoy getting out for some good walks.
I'm sorry to hear that some of the cleanliness wasn't up to scratch when you arrived. Thank you for bringing it to my attention, I'll make sure I address it with the cleaner. I really appreciate your other feedback and suggestions for improvement and will make sure everything is looked into. The issue with the hot water has recently been addressed and I can confirm that everything is now as it should be.
I hope you can come back to explore more of the Lakes soon.

10 out of 10

Confirmed guest

GB
We had an amazing stay in Gratitude.
Confirmed guest: 23 October 2020
Published on: 24 October 2020

Hello, I couldn't ask for better feedback - thank you so much! I would love to welcome you back again in the future.

8 out of 10

michael

Cheshire GB Family
The cottage is well appointed and well provided with equipment and comfortably sleeps eight in good sized bedrooms. Bathrooms are excellent. Living accommodation is rather small for eight particularly the kitchen and dining area. My concern for not giving 10 for some aspects is because the hot water system is erratic and could be considered unsafe in that sometimes it is scalding hot then goes luke warm and then cold. Turn it off for a minute and it comes back extremely hot. It needs sorting. Never the less I would book it again as I regularly use Sally’s cottages
Confirmed guest: 16 October 2020
Published on: 17 October 2020

Hello Michael, You really can't beat getting away from it all, can you? We would have been delighted to help you with the hot water had we known, we have been unable to recreate the issue, but of course will continue to monitor this - thank you. Come back any time, you can be sure of a very warm welcome.