When we arrived the cottage was freezing, all the heating was off & log burner was not cleaned, advertised as decorated Xmas tree provided ,important it being new year but no decorations at all, the pots & glasses in kitchen needed cleaning , the floors downstairs were dirty & shower tray was grubby, quite a few reviews months ago said about the shower head not staying up, this is still the case, it’s a shame about these issues as it could be a lovely cottage, expected more as paying top price for the new year week
Confirmed guest: 04 January 2020 Published on: 13 January 2020
Customer Services, Sally's Cottages
Hello Gill, Thank you for your review from your stay at Forge Cottage. I am sorry to hear that your experience wasn't all that you expected it to be and you encountered some concerns during your time there over New Year. I have relayed all of your feedback to the owner, so that they can take this on board and look into addressing your comments moving forward. I do hope you enjoyed welcoming in 2020 in Keswick and hope you are able to return to the area sometime soon!
10 out of 10
I was very happy to find this little gem of a cottage, an ideal location for a little 10 min walk into the town. I will be booking again next year. No complaints at all !
Confirmed guest: 11 November 2019 Published on: 20 November 2019
Hello Chris, Thank you for your lovely feedback. I concur, it's an absolute gem of a cottage! You couldn't have picked a better location for exploring the beautiful Lakes. I very much look forward to welcoming you back in 2020!
9 out of 10
Excellent cottage, very clean. We had a lovely stay
Confirmed guest: 23 August 2019 Published on: 29 August 2019
Hi Sarah, thank you for your lovely feedback. I'm glad you had a great time.It's a real home from home isn't it? And the location is stunning! I hope you can come back to explore more of the Lakes soon.