- This was our 4th consecutive stay at Cartref. We were greeted by lots of weeds growing at the front of the house and on entering we noticed the there was no coffee table. In the bedroom the chair was missing and compared to the 1st year we stayed the place seems to have a 'neglected' feel to it. The blinds in the lounge were dusty, the beds and pillows really lumpy and uncomfortable, everyone struggled to sleep. I feel awful leaving this review as Cartref is somewhere we have loved staying for the last 3 years, it really needs some attention for us to consider staying there again, sorry.
Published on: 28 August 2021
Hi Pam, thank you for taking the time to leave some feedback. I'm sorry to hear that there were a number of issues during your recent stay. You can always contact us here in the office with any problems and we'll do our best to resolve them as quickly as possible. This property has recently been taken over by some brand new owners and they are planning on carrying our some renovations and redecoration as soon as the bookings allow. We are sorry you noticed some issues but we are sure that if you do return again, you will have the most wonderful time.I hope you can look forward to visiting the Lakes again very soon.