Brandle How reviews

Brandle How reviews verified by reevoo

Comfort and Equipment	6.8
Location	9.1
Cleanliness	7.4
Local amenities	7.4
Value for money	7.7
Overall rating	7.3
	Scores 7.3 out of 10 based on 16 reviews

Reviews and scores from the last 12 months.

10 out of 10

Lindsey

Birmingham Couple

General Comments: A lovely little cottage out the way of everything. Basic but has everything you need for a cosy stay. Would definitely stay again.

Confirmed guest: 26 July 2021
Published on: 30 July 2021

Sally's Cottages,

Hello Lindsey, You really can't beat getting away from it all, can you? A warm welcome awaits whenever you return.

4 out of 10

Amy

Ramsey Friends

General Comments: The arrival to the cottage was pleasant, nice views, fairly easy to follow directions. On entering the property, it was clean from a glance but basic as expected. On closer inspection it's a very run down cottage with a lot of dust- which caused us to have respiratory problems. The main physical points to raise are: the oven- the roof of the oven inside is hanging down, it looks very unsafe so we chose not to use it. The head on the shower- the water squirts out from two places in different directions, causing water to spray everywhere and there to be no pressure in the shower head itself (there is a patch on the bathroom carpet where it has clearly been saturated) and there was glass outside the main door which could have injured us and our dogs. My other points of main concern are: when stripping the pillow on leaving, the pillow provided was blood stained. On arrival there were two cans of dog food in the kitchen bin provided. Considering the current COVID regulations especially this raised many concerns. The cottage lacked basic essentials which I would have expected to have been provided: only one toilet roll, no washing up liquid or tin foil. On preference it would have been better to have one sofa rather than two separate arm chairs, a more modern tv with a better aerial signal, and a comfy bed (having wooden slats made it very hard to lay on). As a result of this we left a day early. I understand this was a budget property, however it should not mean unsafe or unusable.

Confirmed guest: 09 July 2021
Published on: 11 July 2021

Sally's Cottages,

Hi Amy, thank you for taking the time to write a review. I'm sorry to hear that some of the cleanliness wasn't up to scratch when you arrived at the cottage. I really appreciate you bringing it to my attention, I'll make sure it's addressed with the cleaner. Thank you for your other feedback too, I'll make sure everything you've highlighted is looked into.
I hope you still managed to enjoy your break, the location is beautiful isn't it? Just perfect if you enjoy getting out for some good walks and handy for visiting some beautiful places. I hope you can come back to explore more of the Lakes soon.

2 out of 10

Renata

Couple

General Comments: The place was horrible shower broken, carpet in the shower so old and greasy. I don’t ask for much at least short should work.The beans outside so full that you can’t leave the rubbish. The hoover broken too so if even want to hover a bit after long walks not posible .For Covid reasons we have to strip sheets but then we arrived windows should be open too. I didint recommend to anyone this place for value of money I could stay in 4 star hotel.
Hope the owner will look at this and make changes. I have pictures for prove.

Confirmed guest: 28 June 2021
Published on: 05 July 2021

Sally's Cottages,

Hi Renata, thank you for taking the time to write a review. I'm so sorry to hear that there were a few issues when you arrived at the cottage. You can always contact us here in the office with any problems and we'll always do our best to resolve them as quickly as possible. I really appreciate your feedback and will make sure everything you've highlighted is addressed, thank you.
I hope you can come back to explore more of the Lakes soon.

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