Michelle
Shropshire 
Family
- As a group (all separate households) we had all 3 cottages in the complex.
All of the cottages had a strong distinct smell of oil from the heating boiler. This was a strong smell and was not pleasant. On a visit to the pub adjacent to the cottages, the owners of the pub informed us they owned the cottages. We explained the smell. Their response was its what you get from all oil heating systems. It was evident they had no interest. Two of the cottages have boilers in the kitchens. This is not acceptable in food preparation areas.
Further evidence of the lack of interest of the owners came the next evening when we went to the pub for a meal. At 0920 the landlady refused to serve drinks as she wished to close at 1000? This resulted in us not using this pub all week. This was not a welcoming attitude. Others were in the bar!
The cottages (except Little Mel) are very tired and are in need of decoration and some refurbishment. Which also meant cleanliness was not really achieved. In Covid-19 times this was concerning.
On a positive the showers were excellent.
To summarise, oil heating was not acceptable, the buildings are tired and in need of decoration. Owners need to be more hospitable.
Published on: 05 November 2020
Sally's Cottages, 
Hello Michelle, Thank you for taking the time to write a review. You really can't beat getting away from it all, can you? I really appreciate your feedback and suggestions for improvement which I will pass on to the owners' and the cleaner. I hope you will plan a return visit to the beautiful Lakes in the future.
