- The area was beautiful and very remote. We had an issue with horses when we arrived which the owner sorted immediately. Due to lots of rain we had a leaky roof in one of the bedrooms, 2 of the showers leaked, 1 into the games room and the other into the kitchen. Lots of plates, cutlery and bowls but not enough chairs for us all to sit around the dining table (only 10 and there was 12 of us) and not enough glasses too. Could also do with a clothes airer. We didn’t inform the owner of our issues, we dealt with them but felt Sally’s Cottages’s should be aware for future visitors. Overall we had a brilliant holiday with great friends and the little snags didn’t dampen our spirits, Birkbank was a lovely property in a beautiful location but we felt needed a bit of TLC .
Published on: 07 April 2018
Hi Claire, thank you for taking the time to write a review. I'm so glad you enjoyed your break at Birkbank, despite the wet weather! It's the perfect place to get away from it all isn't it? Such a stunning and peaceful location.
I'm sorry to hear you had a couple of leaks while you were there, I hope they didn't cause too much inconvenience. I really appreciate you letting me know and will let the owners know, I'll also pass on your other feedback, thank you.
If you come to stay with us again please don't hesitate to contact us with any issues, no matter how small. We always do our best to sort things out as quickly as possible, leaving you to enjoy your holiday.
I hope you can come back to explore more of the Lakes soon.