Bank House reviews

Bank House reviews verified by reevoo

Comfort and Equipment	8.3
Location	9.9
Cleanliness	7.4
Local amenities	8.3
Value for money	8.8
Overall rating	8.3
	Scores 8.3 out of 10 based on 9 reviews

Reviews and scores from the last 12 months.

7 out of 10

Norah

Staffordshire Family

General Comments: We thoroughly enjoyed our stay at Bank House mainly because of its position and space. Other than outside seating we had everything we needed in this outstanding location but really must point out that extra effort needs to be put into the cleaning of the house and a little more organising of the kitchen facilities wouldn't go amiss. Glorious views but windows that hadn't been cleaned inside our out for many, many months and an entrance porch which needed a jolly good clean. A little extra effort would be much appreciated.
Blue bin bags were also unavailable, this was surprising as one of the rules for disposing of waste was to put it in a blue bag!!!
The grounds although a little neglected were lovely to relax in but more comfortable outdoor seating would have made all the difference. The flag stone on the bottom step coming down into the garden is broken and needs looking at. Also the gardener needs to be aware that arriving at 8.45am to mow the lawns and peer in really was not ideal especially on our last morning.
A highlight was the early morning visits from a family of red squirrels.

Confirmed guest: 23 July 2021
Published on: 28 July 2021

8 out of 10

Susan

Huntingdonshire Family

General Comments: This is a fantastic spacious house for families or larger groups. It's in a wonderful location, with views of the fells and a lovely garden.

The house has the feel of a run down guest house or hostel. However, it is relaxing, comfortable and quirky, with a very full kitchen in terms of crockery, glasses and cooking things.

We found that the house was well equipped, but not as clean as we would have liked, for example, parts of the bathrooms and the kitchen bin were dirty, some kitchen pans and utensils needed a good clean before use, and this was surprising, given that we expected a higher standard of cleanliness during Covid. The showers were not very good and there wasn't a vacuum cleaner in the property for our use. The Wifi isn't great, but this was indicated in the details we received just before the holiday, and it was adequate for emails, browsing etc.

It was a shame that there isn't a barbecue in the garden.

We had a lovely holiday at Bank House.

Confirmed guest: 18 June 2021
Published on: 28 June 2021

Sally's Cottages,

Hi Susan, thank you for taking the time to write a review. I'm so pleased you enjoyed your stay, it's a lovely place for a relaxing break isn't it? The location is stunning, I hope you enjoyed exploring.
I'm so sorry to hear that some of the cleanliness wasn't up to scratch when you arrived at the cottage. I really appreciate you bringing it to my attention, thank you. I'll make sure I address it with the cleaner. Thank you for your other feedback and suggestions for improvement too, I'll make sure we look into everything you've highlighted.
I hope you can come back to explore more of the Lakes soon.

9 out of 10

Penny

Tynemouth Family

General Comments: Bank House is a lovely family house in a beautiful location.

Confirmed guest: 04 June 2021
Published on: 11 June 2021

Sally's Cottages,

Hello Penny, I love getting feedback like this, thank you so much! Come back any time, you can be sure of a very warm welcome.

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