Arcadia reviews

Arcadia reviews verified by reevooReevoo

Photo of Arcadia
Comfort and Equipment
8.7
Location
9.9
Cleanliness
9.6
Local amenities
10.0
Value for money
8.9
Overall rating
9.2
Scores 9.2 out of 10 based on 9 reviews
Reviews and scores from the last 12 months.
9 out of 10

Yvonne

Stony Stratford GB Couple
We have stayed at Arcadia on many occasions over the years, but this was our first stay in a couple of years because of Covid. The main attraction for us is firstly the roomy and comfortable, gem of an apartment itself followed by location and then the private car parking space. It is a very good base for walking in the Northern Lakes and generally does not fail to please us.

Disappointingly, this year on entering the apartment it smelt of fish and what could have been cigarette smoke, and was not very fresh or aired at all, especially considering Covid. As we settled in we found that the sink was partially blocked by some horrible smelly gunge, which we spent an hour cleaning out. We were also disappointed to find the dishwasher also smelt very fishy and had not been cleaned through, and we had to spend sometime on this too. The well used oven also needs a good clean or replacing now. The overall cleanliness of the apartment and floors was also disappointing and we felt we ended up leaving it in better condition than when we arrived.

We also found during the week that the drying cycle on the washing machine did not work and this had been noted previously in the 'Visitors Book'. The auto sink plug in the bathroom also kept jamming. So in summary the apartment is getting a little bit rough around the edges and needs some TLC and maintenance.

These issues aside, we still had a very good stay at Arcadia and will return again, but for the premium that is paid now, it should be top-notch!
Confirmed guest: 11 September 2021
Published on: 05 October 2021

Hi Yvonne, thank you for taking the time to write a review. I'm glad you enjoyed your recent stay, it must feel like coming home now! It's a lovely place for a relaxing break in the heart of Keswick isn't it?
I'm so sorry to hear that some of the cleanliness wasn't up to scratch on this occasion. Thank you for bringing it to my attention, I'll make sure it's addressed with the cleaners. Thank you for your other feedback too, I'll make sure everything you have highlighted is addressed.
I hope you can plan a return visit soon, you can be sure of a warm welcome.

9 out of 10

Clive

GB Family
Excellent property, just what we wanted, 2 mins walk to centre of Keswick
Confirmed guest: 04 September 2021
Published on: 13 September 2021

Hi Clive, thank you for taking the time to leave some feedback. I'm so pleased you enjoyed your stay, it's a lovely place for a relaxing break in the heart of Keswick isn't it?
I hope you can come back to explore more of the Lakes soon.

10 out of 10

Chris

Brigg GB Couple
A beautiful apartment, well located just a couple of minutes’ walk from the centre of Keswick and with its own parking. All fittings and furnishings are of a high standard and well presented. The lift in the building is a great bonus, especially when arriving and leaving with luggage. Would hire this apartment again.
Confirmed guest: 28 August 2021
Published on: 12 September 2021

Hi Chris, thank you for taking the time to leave some feedback. I'm glad you enjoyed your stay, it's a lovely place for a relaxing break in the heart of Keswick isn't it?
Come back any time, you can be sure of a warm welcome.